Terms of Service
Please read these terms carefully before using Velmayam. By accessing our website, you agree to be bound by these terms.
Last updated: May 2026
These Terms of Service ("Terms") govern your access to and use of Velmayam (velmayam.com). By visiting our website or making a purchase, you agree to these Terms.
Acceptance of Terms
- Agreement
By accessing or using velmayam.com, you confirm that you are at least 18 years of age (or have parental consent), have read and understood these Terms, and agree to legally bound by them along with our Privacy Policy.
Amendments
We reserve the right to modify these Terms at any time. Continued use of the site after changes constitutes acceptance of the updated Terms. We will notify users of significant changes via email or a website notice.
Use of Our Website
- Permitted Use
You may use our website for lawful personal and non-commercial purposes only — browsing products, placing orders, and managing your account.
Prohibited Use
You must not: Use automated tools, bots, or scrapers to access our site. Attempt to gain unauthorised access to any system or account. Reproduce, duplicate, or resell any part of our website content without written permission. Post false, misleading, or defamatory content.
Account Terms
- Registration
Creating an account requires accurate, current, and complete information. You may only maintain one account per person. Velmayam reserves the right to suspend or terminate accounts that violate these Terms.
Account Termination
We may terminate or suspend your account without prior notice if we believe you have violated these Terms, engaged in fraudulent activity, or posed a security risk.
Orders & Payments
- Order Acceptance
Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order. You will receive an email confirmation once your order is accepted and payment is processed.
Payment
We accept UPI, credit/debit cards, net banking, and cash on delivery (COD available in select pincodes). All payments are processed securely. In case of payment failure, your order will not be confirmed.
COD Policy
Cash on Delivery is available for select pincodes across South India. A COD handling charge may apply. Repeated refusal of COD orders may result in COD privileges being revoked from your account.
Pricing & Product Availability
- Pricing
All prices are listed in Indian Rupees (₹) and are inclusive of applicable taxes. Prices are subject to change without prior notice. Promotional prices are valid only during the specified offer period.
Product Availability
We strive to maintain accurate stock information. In the rare event that an ordered item is out of stock after payment, we will contact you with the option of a substitute item or full refund.
Errors
We reserve the right to correct pricing or description errors at any time. If an order is placed at an erroneous price, we will contact you before processing
Prohibited Conduct
- You agree not to
Violate any applicable law or regulation. Submit false reviews or misleading information. Attempt to defraud Velmayam or its customers. Use our brand name, logo, or content without authorisation. Engage in any activity that disrupts or damages our services or servers.
These Terms were last updated in May 2026. For any questions, contact us at info@velmayam.com